Sarah
Articles
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How does the 888% payout work?
The maximum payout of up to 888% is not applied to standard Up and Down trades.Currently, Up and Down trades offer a payout of approximately 90–95%.When can I get 888% payout?The higher payout (up ...
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Why is my trading screen not loading?
If your trading screen is not opening or keeps loading, it is usually related to your device, browser, or internet environment.Please follow the steps below to identify and resolve the issue.1. Try...
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Maximum Number of Open Positions
You can have up to 5 open positions at the same time on your account.You can have up to 5 open positions per direction (Up / Down) at the same time.What does this mean? You can open up to 5 Up (Hig...
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I made a deposit in JPY. Can I withdraw in BTC?
No. Withdrawals must be made in the same currency used for your deposit and trading account.BABA Option does not support currency conversion between different account currencies.For example: If you...
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I did not receive the SMS verification code. What should I do?
If you did not receive the SMS verification code while trying to verify your phone number, it may be due to a temporary delivery delay.According to our SMS service provider, verification messages m...
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Available technical indicators
BABA Option provides a selection of popular technical indicators to help you analyze price movements and make more informed trading decisions.These indicators can be added directly to your chart an...
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How to use incognito / private mode
An alternative to clearing your browser’s cache and cookies when troubleshooting for network or browser-related issues would be to use the incognito tab in your preferred browser.A general shortcut...
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What payment methods are available?
At BABA Option, we currently support the following payment methods for deposits and withdrawals.Available payment methodsLocal Bank Transfer (Japan only) Available only for Japanese bank accounts S...
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What does total balance mean?
Total Balance shows the combined value of all your Pocket Accounts.It includes all currencies you hold.Important Total Balance is informational only It does not mean all funds are tradable Trading ...
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What is free margin and why is it 0?
Free Margin shows how much of your balance is available for trading.It is calculated only from your Main Currency balance.If Free Margin is 0 Trading is not available This means your Main Currency ...