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Articles
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Is there a minimum withdrawal amount?
Yes. BABA Option requires a minimum withdrawal amount depending on the payment method you choose.Local Bank Transfer (Japan)Minimum withdrawal: 10,000 JPYCryptocurrencyEach cryptocurrency has its o...
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How are client funds protected?
Client funds are securely held in segregated bank accounts with Barclays Bank, one of the world’s leading international financial institutions.These segregated accounts are strictly separated from ...
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How is the judgment rate determined
The judgment rate is determined based on market prices provided by Tier-1 liquidity providers, including global leading banks, Saxo Bank, and FXCM.These prices reflect real market conditions and ar...
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Can I transfer funds between different currency accounts?
At this time, our platform does not support currency exchange or transfers between different currency accounts.Each currency account operates as a separate and independent balance, and once funds a...
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How to clear browser cache and cookies
Clearing your browser’s cache and cookies can help resolve loading issues, login problems, display errors, or unexpected behavior when using the BABA Option website or app.If you experience issues ...
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Where is BABA Option available?
BABA Option is currently available exclusively in Japan.Our platform, services, and support operations are tailored to the Japanese market during this initial launch phase.We have received many inq...
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What happens if the entry price and expiry price are the same?
In Up/Down (High/Low) trading, the result of a trade is determined by whether the price moves up or down during the trade period.If the expiry price is exactly the same as the entry price, it means...
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BABA Option withdrawal guidelines
Please review the following guidelines before making a withdrawal. These policies ensure a secure, smooth, and compliant withdrawal experience for all customers.Withdrawal AvailabilityWithdrawals c...
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Does BABA Option charge any deposit or withdrawal fees?
No. BABA Option does not charge any fees for deposits or withdrawals — not for any payment method, at any time.All funding and withdrawal transactions are processed without any additional charges f...
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How long does it take for my deposit or withdrawal to be processed?
Processing times depend on the payment method:Bank Transfer: Processing may take up to 48 hours during business days for both deposits and withdrawals. Please note that weekends and public holidays...