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Articles
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My account is set to USDT, but my bonus was credited in JPY. Why?
Bonuses offered under our current promotions are credited in a fixed currency (JPY) in accordance with our campaign policy, regardless of your selected Main Currency.Even if your Live Account Main ...
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What is a main currency?
The Main Currency is the currency your Live Account uses to place and execute trades.Even if you hold funds in multiple currencies, only one currency can be active for trading at a time, and this i...
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What is a pocket currency?
The Pocket currency is a currency-specific wallet inside your live account.When you deposit funds, the system automatically stores the funds in a Pocket currency that matches the deposited currency...
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Is there a minimum withdrawal amount?
Yes. BABA Option requires a minimum withdrawal amount depending on the payment method you choose.Local Bank Transfer (Japan)Minimum withdrawal: 10,000 JPYCryptocurrencyEach cryptocurrency has its o...
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How are client funds protected?
Client funds are securely held in segregated bank accounts with Barclays Bank, one of the world’s leading international financial institutions.These segregated accounts are strictly separated from ...
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How is the judgment rate determined
The judgment rate is determined based on market prices provided by Tier-1 liquidity providers, including global leading banks, Saxo Bank, and FXCM.These prices reflect real market conditions and ar...
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Can I transfer funds between different currency accounts?
At this time, our platform does not support currency exchange or transfers between different currency accounts.Each currency account operates as a separate and independent balance, and once funds a...
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How to clear browser cache and cookies
Clearing your browser’s cache and cookies can help resolve loading issues, login problems, display errors, or unexpected behavior when using the BABA Option website or app.If you experience issues ...
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Where is BABA Option available?
BABA Option is available to users in most countries and regions around the world, except for those listed as restricted due to regulatory, legal, or compliance requirements.Please refer to the foll...
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What happens if the entry price and expiry price are the same?
In Up/Down (High/Low) trading, the result of a trade is determined by whether the price moves up or down during the trade period.If the expiry price is exactly the same as the entry price, it means...