At this time, our platform does not support currency exchange or transfers between different currency accounts.
Each currency account operates as a separate and independent balance, and once funds are deposited or credited to a specific currency account, they can only be used and withdrawn in that same currency.
Important points to note
Transfers between different currency accounts (e.g., JPY → USDT, USDT → BTC) are not supported
The examples above are for reference only; this applies to all currency combinations.Internal currency exchange functionality is not available
Deposit currency and withdrawal currency must be the same
Bonus-Related Information
Bonuses and profits generated from bonuses are fixed to the currency in which the bonus was issued.
JPY bonus → Credited to the JPY account
Bonus profits can be withdrawn only in JPY
Conversion to other currencies or cryptocurrency is not supported
Why are currency transfers not available?
Based on our system structure and operational policies, the platform does not provide internal currency exchange or cross-currency transfer functionality.
This approach helps ensure:
Clear and transparent fund management
Fair and consistent treatment for all users
Stable and reliable service operation
Summary
Each currency account is managed independently
Currency exchange and transfers between accounts are not supported
Deposit currency = Withdrawal currency
Bonus profits must be withdrawn in the original bonus currency
If you have any further questions, please feel free to contact our support team through the Help Center.