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Sarah

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  • Does changing the main currency convert my funds?

    No. Changing the Main Currency does not convert or exchange any funds.It only changes which currency is used for trading.ExampleJPY Pocket: ¥5,000USDT Pocket: 0If you switch Main Currency from USDT...

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  • Why can’t I trade even though I have a balance?

    If you have a balance but cannot place a trade, it usually means your funds are not in your Main Currency.At BABA Option, only the Main Currency can be used for trading.How the account worksYour ac...

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  • How do I change main currency?

    You can change your main currency directly from the trading screen.StepsGo to the Trading ScreenClick on a currency that has a balance (e.g. JPY)That currency becomes your new main currencyTrading ...

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  • What is Abusive Trading, and what actions may be taken?

    1. What is Abusive Trading?At BABA Option, we want all clients to trade in a fair and safe environment.Abusive Trading means trading in a way that is not fair, and is done to take advantage of the ...

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  • How do I sign up for BABA Option?

    Your Client Portal is your secure personal area at BABA Option, where you can manage accounts, deposits, withdrawals, and settings. Follow the steps below to register your Personal Area for the fir...

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  • Which currencies can I deposit, and how can I trade with them?

    You can deposit funds in 9 supported currencies.Each deposited currency is stored separately in a Pocket Account within your Live Account, while one currency is selected as your Main Currency for t...

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  • I received a JPY bonus, but my main currency is USDT. Can I trade with the bonus?

    No. Trading is only possible using the Main Currency balance.If your Main Currency is set to USDT, only your USDT Account balance can be used for trading.JPY bonus funds stored in your JPY Pocket A...

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  • My account is set to USDT, but my bonus was credited in JPY. Why?

    Bonuses offered under our current promotions are credited in a fixed currency (JPY) in accordance with our campaign policy, regardless of your selected Main Currency.Even if your Live Account Main ...

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  • What is a main currency?

    The Main Currency is the currency your Live Account uses to place and execute trades.Even if you hold funds in multiple currencies, only one currency can be active for trading at a time, and this i...

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  • What is a pocket account?

    The Pocket Account is a currency-specific wallet inside your live account.When you deposit funds, the system automatically stores the funds in a Pocket Account that matches the deposited currency.P...

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